Mindful listening



Effective listeners both in the office and virtually are essential to thriving in the modern digitalized workforce. This module will help you discover the benefits of being a mindful listener, understand the impacts of ineffective listening, and overcome barriers limiting your potential.

WCAG 2.1 AA accessibility


Designed by expert learning designers

Mindful listening
Mindful listening
Mindful listening
Mindful listening

Learning outcomes

After completing the course learners will be able to:

  • Identify barriers and impacts of ineffective listening;
  • Explain the benefits of mindful listening in the workplace;
  • Differentiate between effective and ineffective listening;
  • Describe barriers to listening;
  • Explain the impacts of ineffective listening;
  • Illustrate strategies to apply to improve listening and become a mindful listener.

Course features

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Audio transcript

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WCAG AA 2.1 compliant

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