What is a customer education platform?
A customer education platform lets you build, deliver and track training for your customers, so they learn your product faster and get more value from it.
What is a partner education platform?
A partner education platform helps businesses onboard, train and enable partners with the product knowledge and skills they need to sell, support and represent their products effectively.
Is HowToo an LMS?
HowToo combines a learning management system (LMS) with AI-powered course creation in one platform. You can create engaging, interactive courses, deliver them through branded learning portals and track learner engagement and progress, without needing separate authoring and LMS tools.
Who is HowToo for?
HowToo is built for software and technology companies looking to improve customer onboarding, product adoption and partner enablement. It also supports internal training across HR, operations and sales, with separate branded learning portals for customers, partners and employees.
What is the difference between an LMS and an authoring tool?
An authoring tool is used to create online courses, while a learning management system (LMS) delivers training and tracks learner progress. Traditionally, businesses have needed both. HowToo combines AI-powered course creation and learning management in one platform, making it easier to create, deliver and measure learning.
How can customer education reduce churn?
Customers are more likely to stay when they understand how to get value from your product. Effective customer education helps people get up to speed faster, discover useful features and build confidence using your product. This can improve adoption, reduce frustration and support stronger customer retention.
How do you train channel partners?
With HowToo, you can onboard, train and accredit channel partners through a branded learning portal. Create role-specific training covering product knowledge, sales and support, and track progress and completion to ensure partners have the skills and confidence to represent your products effectively.
Can an LMS integrate with a CRM?
HowToo integrates with HubSpot and Salesforce to automate training enrolments and connect learning data with your CRM. This reduces manual work and gives teams insights into customer engagement and progress, helping improve onboarding, drive adoption, identify opportunities for growth and inform product improvements.
Can I create online courses with AI?
HowToo uses AI to turn your existing documents, presentations and product knowledge into engaging, interactive courses in minutes. You can also use AI agents and MCP integrations to streamline course creation and updates, while keeping your team in control of the learning experience.
How do you track customer training completion?
HowToo tracks learner progress, completions and engagement, with granular insights into where learners struggle or drop off. These insights help you improve the learning experience, identify knowledge gaps and uncover potential product issues or opportunities for improvement.
What is a branded learning portal?
A branded learning portal is your own online academy, fully white-labelled to reflect your brand. With HowToo, you can create separate, customised portals for customers, partners and employees, delivering a seamless learning experience while managing content, learners and reporting from one platform.
Does HowToo have an MCP server?
Yes. HowToo's MCP (Model Context Protocol) server connects AI tools and agents directly to our learning platform. This means AI agents can help create and update lessons, identify training affected by product changes, and connect learning to your existing workflows and systems. With human review and approval, you can keep customer and partner education accurate, relevant and up to date, without all the manual work.
